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Home Phone Switchover to Digital Voice

The landline telephone system is being decommissioned in 2025 and BT have a new landline service which works on a digital platform called Digital Voice. You can watch a brief video on this: Introduction to Digital Voice – YouTube.

As part of this process, BT will need to pay particular attention to telecare users across the UK, as at present, not all telecare equipment is compatible for the digital platform. BT have recently signed up to the “Public Switched Telephone Network charter” here and it has become necessary for all communications providers (CP’s) as a result of these commitments laid out by DSIT to reach out to telecare providers & local authorities and set up a data sharing agreement.

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